SaaS Event Ticketing Platform
Project overview
Delivered a full-featured multi-currency event management SaaS with AI identity verification, QR entry, and escrow payouts — deployed on AWS.
Client information
Frontline Ticketing is a premier international event ticketing provider powering thousands of live concerts, cultural festivals, and entertainment venues. Operating at scale with multi-currency operations, the company connects event organizers directly with fans through secure digital ticketing and instant payout infrastructure.
Business challenge
To manage complex cases, our customer uses special technology solutions. Portfolio management is handled through modern, data-driven tools, and when cases go to litigation, these tools help Frontline Ticketing make the whole process faster, more transparent, and harder for assessors to ignore.
Frontline needed a scalable ticketing system supporting global events with multi-currency, AI identity checks, and automated payouts replacing their legacy monolithic system.
The second challenge involves an increase in operational risk. With no clear visibility into problem areas, every investment decision was made amid significant uncertainty.
The final challenge was to define a clear roadmap for modernization across all layers (infrastructure, frontend, backend, and database) to guide future improvements.
Technical challenge
One of the main technical challenges was assessing a complex multi-layer system without causing disruption, while also prioritizing findings across architectural, operational, and organizational vulnerabilities. Additionally, it was essential to present findings in an actionable format, rather than simply cataloging historical changes.
Solution delivered
Aridian Technologies conducted a comprehensive engineering & development program to address all challenge areas. We architected a cloud-native SaaS on AWS with Stripe-powered escrow payouts, AI identity verification, QR-based entry, and an advanced reporting dashboard. Each finding was evaluated for severity and complexity, accompanied by actionable recommendations, and mapped into a phased modernization roadmap. This approach provided Frontline Ticketing with a solid foundation for a structured, evidence-based remediation program.
Key deliverables
Team processes and project management review
- >Definition of team structure, roles, and responsibilities
- >Description of current processes and project management practices
- >Recommendations for improvement
Back end and database architecture review
- >5+ years of continuous collaboration and 24/7 uptime
- >Thousands of events managed globally
- >Multi-currency & multi-timezone support live
- >AI identity verification reduced fraudulent ticket purchases
Front end review
- >Project structure assessment and recommendations for refactoring
- >UI/UX improvement recommendations
- >High-level security review and recommendations for improvement
Infrastructure review
- >Infrastructure patterns review and recommendations for improvement
- >Cloud resource utilization, security compliance, and cost optimization audit
- >Disaster recovery, backup protocols, and high-availability configuration review
Value delivered
Actionable modernization roadmap
Developed a clear, phased plan for system improvements, enabling the client to address technical debt and scale efficiently.
Risk reduction
Provided visibility into critical vulnerabilities, empowering the client to proactively manage operational and security risks.
Improved decision-making
Equipped stakeholders with evidence-based insights to support informed investment and resource allocation decisions.
Enhanced operational resilience
Ensured recommendations were sequenced to avoid production disruptions, resulting in a more robust and dependable platform.
Our tech stack
SaaS Event Ticketing Platform
Project overview
Delivered a full-featured multi-currency event management SaaS with AI identity verification, QR entry, and escrow payouts — deployed on AWS.
Client information
Frontline Ticketing is a premier international event ticketing provider powering thousands of live concerts, cultural festivals, and entertainment venues. Operating at scale with multi-currency operations, the company connects event organizers directly with fans through secure digital ticketing and instant payout infrastructure.
Business challenge
Frontline needed a scalable ticketing system supporting global events with multi-currency, AI identity checks, and automated payouts replacing their legacy monolithic system.
Technical challenge
One of the main technical challenges was assessing a complex multi-layer system without causing disruption, while also prioritizing findings across architectural, operational, and organizational vulnerabilities.
Solution delivered
Aridian Technologies conducted a comprehensive engineering & development program to address all challenge areas. We architected a cloud-native SaaS on AWS with Stripe-powered escrow payouts, AI identity verification, QR-based entry, and an advanced reporting dashboard. Each finding was evaluated for severity and complexity, accompanied by actionable recommendations, and mapped into a phased modernization roadmap.
Key deliverables
Team processes and project management review
- >Definition of team structure, roles, and responsibilities
- >Description of current processes and project management practices
- >Recommendations for improvement
Back end and database architecture review
- >5+ years of continuous collaboration and 24/7 uptime
- >Thousands of events managed globally
- >Multi-currency & multi-timezone support live
- >AI identity verification reduced fraudulent ticket purchases
Front end review
- >Project structure assessment and recommendations for refactoring
- >UI/UX improvement recommendations
- >High-level security review and recommendations for improvement
Infrastructure review
- >Infrastructure patterns review and recommendations for improvement
- >Cloud resource utilization, security compliance, and cost optimization audit
- >Disaster recovery, backup protocols, and high-availability configuration review
Value delivered
Actionable modernization roadmap
Developed a clear, phased plan for system improvements, enabling the client to address technical debt and scale efficiently.
Risk reduction
Provided visibility into critical vulnerabilities, empowering the client to proactively manage operational and security risks.
Improved decision-making
Equipped stakeholders with evidence-based insights to support informed investment and resource allocation decisions.
Enhanced operational resilience
Ensured recommendations were sequenced to avoid production disruptions, resulting in a more robust and dependable platform.
Our tech stack
Have a similar challenge?
Let's Talk