SANAD Home Maintenance Service Platform
Project overview
KSA-based home maintenance platform with multi-timezone support, payment gateways, REST APIs, and 4+ years of collaboration.
Client information
SANAD is a premier doorstep home maintenance service provider in KSA, serving thousands of residential and commercial properties.
Business challenge
To manage complex cases, our customer uses special technology solutions. Portfolio management is handled through modern, data-driven tools, and when cases go to litigation, these tools help SANAD make the whole process faster, more transparent, and harder for assessors to ignore.
SANAD required a scalable mobile & web ecosystem handling hourly bookings, technician scheduling, and payment checkouts across Saudi Arabia.
The second challenge involves an increase in operational risk. With no clear visibility into problem areas, every investment decision was made amid significant uncertainty.
The final challenge was to define a clear roadmap for modernization across all layers (infrastructure, frontend, backend, and database) to guide future improvements.
Technical challenge
One of the main technical challenges was assessing a complex multi-layer system without causing disruption, while also prioritizing findings across architectural, operational, and organizational vulnerabilities. Additionally, it was essential to present findings in an actionable format, rather than simply cataloging historical changes.
Solution delivered
Aridian Technologies conducted a comprehensive engineering & development program to address all challenge areas. We engineered a React Native mobile app and Node.js backend with multi-timezone support, enterprise REST APIs, and automated reporting. Each finding was evaluated for severity and complexity, accompanied by actionable recommendations, and mapped into a phased modernization roadmap. This approach provided SANAD with a solid foundation for a structured, evidence-based remediation program.
Key deliverables
Team processes and project management review
- >Definition of team structure, roles, and responsibilities
- >Description of current processes and project management practices
- >Recommendations for improvement
Back end and database architecture review
- >4+ years of continuous engineering collaboration and 24/7 uptime
- >Thousands of successful home maintenance bookings monthly
- >Multi-timezone scheduling across Saudi Arabia regions
- >Integrated corporate partner APIs for bulk facility maintenance
Front end review
- >Project structure assessment and recommendations for refactoring
- >UI/UX improvement recommendations
- >High-level security review and recommendations for improvement
Infrastructure review
- >Infrastructure patterns review and recommendations for improvement
- >Cloud resource utilization, security compliance, and cost optimization audit
- >Disaster recovery, backup protocols, and high-availability configuration review
Value delivered
Actionable modernization roadmap
Developed a clear, phased plan for system improvements, enabling the client to address technical debt and scale efficiently.
Risk reduction
Provided visibility into critical vulnerabilities, empowering the client to proactively manage operational and security risks.
Improved decision-making
Equipped stakeholders with evidence-based insights to support informed investment and resource allocation decisions.
Enhanced operational resilience
Ensured recommendations were sequenced to avoid production disruptions, resulting in a more robust and dependable platform.
Our tech stack
SANAD Home Maintenance Service Platform
Project overview
KSA-based home maintenance platform with multi-timezone support, payment gateways, REST APIs, and 4+ years of collaboration.
Client information
SANAD is a premier doorstep home maintenance service provider in KSA, serving thousands of residential and commercial properties.
Business challenge
SANAD required a scalable mobile & web ecosystem handling hourly bookings, technician scheduling, and payment checkouts across Saudi Arabia.
Technical challenge
One of the main technical challenges was assessing a complex multi-layer system without causing disruption, while also prioritizing findings across architectural, operational, and organizational vulnerabilities.
Solution delivered
Aridian Technologies conducted a comprehensive engineering & development program to address all challenge areas. We engineered a React Native mobile app and Node.js backend with multi-timezone support, enterprise REST APIs, and automated reporting. Each finding was evaluated for severity and complexity, accompanied by actionable recommendations, and mapped into a phased modernization roadmap.
Key deliverables
Team processes and project management review
- >Definition of team structure, roles, and responsibilities
- >Description of current processes and project management practices
- >Recommendations for improvement
Back end and database architecture review
- >4+ years of continuous engineering collaboration and 24/7 uptime
- >Thousands of successful home maintenance bookings monthly
- >Multi-timezone scheduling across Saudi Arabia regions
- >Integrated corporate partner APIs for bulk facility maintenance
Front end review
- >Project structure assessment and recommendations for refactoring
- >UI/UX improvement recommendations
- >High-level security review and recommendations for improvement
Infrastructure review
- >Infrastructure patterns review and recommendations for improvement
- >Cloud resource utilization, security compliance, and cost optimization audit
- >Disaster recovery, backup protocols, and high-availability configuration review
Value delivered
Actionable modernization roadmap
Developed a clear, phased plan for system improvements, enabling the client to address technical debt and scale efficiently.
Risk reduction
Provided visibility into critical vulnerabilities, empowering the client to proactively manage operational and security risks.
Improved decision-making
Equipped stakeholders with evidence-based insights to support informed investment and resource allocation decisions.
Enhanced operational resilience
Ensured recommendations were sequenced to avoid production disruptions, resulting in a more robust and dependable platform.
Our tech stack
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